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Apten

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Convert leads with AI SMS agents and automate follow-ups.

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Overview

Apten is an AI product that helps businesses convert more leads with AI SMS Agents, engage, follow-up, and respond to customers 24/7.

Key Features:

  • Handle complex conversations with AI flowcharts
  • Automate communications for inbound sales, reviving stale leads, and customer service
  • Never forget to follow up with AI SMS assistant reminders

Use Cases:

  • Inbound Sales
  • Revive Stale Leads
  • Customer Service

Benefits:

  • Automatically qualify leads
  • Turn old leads into new sales
  • Handle customer requests 24/7

Capabilities

  • Automates sales and marketing communications via AI SMS and voice agents
  • Manages 24/7 inbound and outbound customer interactions across SMS and voice channels
  • Develops and implements customizable conversational flows for lead nurturing
  • Integrates with external systems and APIs to execute actions and retrieve data
  • Synchronizes with knowledge bases to provide relevant information during conversations
  • Personalizes communication style based on customer history and preferences
  • Schedules and executes automated follow-ups based on lead behavior
  • Employs natural language processing to categorize and tag leads and conversations
  • Integrates data from CRM systems, transaction records, and engagement metrics for targeted messaging
  • Optimizes message delivery timing based on customer activity patterns
  • Conducts A/B testing to refine message content and improve campaign performance
  • Updates message content in real-time to reflect changes in inventory or promotions

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