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Callfluent

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Automate tasks with AI agents for seamless communication.

badge iconPaid
Agents Sales Productivity Sales

Overview

Callfluent AI Agent is an AI-powered tool that can perform complex tasks in multiple languages over text and calls with Enterprise-grade security.

Key Features:

  • Automate complex workflows with AI agents
  • Effortlessly review accuracy of AI-generated responses
  • Create custom AI agents in minutes without coding

Use Cases:

  • Remind customers of contract renewals autonomously
  • Handle up to 90% of Tier 1-2 Support Cases
  • Automate lead qualification and appointment scheduling

Benefits:

  • Omnichannel experience supporting text, voice, and digital messaging
  • Visualized insights for analyzing interactions
  • Achieve up to 98% automation with AI agents

Capabilities

  • Automates inbound and outbound phone calls
  • Provides 24/7 customer service and support
  • Engages customers in human-like conversations
  • Captures and nurtures leads through personalized interactions
  • Integrates with CRM systems like Salesforce and HubSpot
  • Analyzes customer sentiment and interaction data
  • Provides real-time call transcription and recording
  • Customizes AI agent behavior to match brand tone and style
  • Handles customer inquiries and provides product information
  • Processes orders and enhances the overall shopping experience
  • Sends SMS messages and emails during phone calls
  • Forwards calls to relevant team members or departments
  • Gathers customer data and sends it to Zapier and Webhooks
  • Supports over 30 languages
  • Identifies trends and common issues by analyzing conversation transcripts
  • Escalates complex issues to human agents
  • Reduces operational costs associated with manual call handling
  • Schedules appointments and qualifies leads
  • Provides data-driven insights for continuous improvement in customer relations and sales outcomes
  • Offers a diverse range of voices to choose from
  • Streamlines workflows by integrating with existing CRM and business tools
  • Provides comprehensive support via email and online chat
  • Offers a user-friendly interface for training AI agents
  • Integrates with 3000+ platforms

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