Overview
Parahelp is an AI support agent designed for fast-growing software companies. It resolves support tickets end-to-end as a teammate.
Key Features:
- Resolves support tickets end-to-end
- Works in existing support systems
- Unmatched AI reliability
Use Cases:
- Customer support ticket resolution
- Integration with existing support systems
- Improving customer experience
Benefits:
- Transforms customer experience organizations
- Requires zero engineering work to set up
- Simple to manage in Slack like a teammate
Capabilities
- Resolves complex support tickets end-to-end using integrated knowledge bases
- Integrates seamlessly with Slack, Stripe, Retool, Linear, Zendesk, and Intercom
- Customizes workflows to align with team-specific knowledge and operational processes
- Processes financial transactions, including automated refund handling
- Files software bug tickets efficiently using Linear
- Provides empathetic, human-level multilingual customer interactions
- Adapts dynamically to changes in company products, policies, and procedures
- Enhances customer service workflows for software companies
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