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Parahelp

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Resolve support tickets with AI for seamless integration.

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Agents Customer Support Customer Engagement

Overview

Parahelp is an AI support agent designed for fast-growing software companies. It resolves support tickets end-to-end as a teammate.

Key Features:

  • Resolves support tickets end-to-end
  • Works in existing support systems
  • Unmatched AI reliability

Use Cases:

  • Customer support ticket resolution
  • Integration with existing support systems
  • Improving customer experience

Benefits:

  • Transforms customer experience organizations
  • Requires zero engineering work to set up
  • Simple to manage in Slack like a teammate

Capabilities

  • Resolves complex support tickets end-to-end using integrated knowledge bases
  • Integrates seamlessly with Slack, Stripe, Retool, Linear, Zendesk, and Intercom
  • Customizes workflows to align with team-specific knowledge and operational processes
  • Processes financial transactions, including automated refund handling
  • Files software bug tickets efficiently using Linear
  • Provides empathetic, human-level multilingual customer interactions
  • Adapts dynamically to changes in company products, policies, and procedures
  • Enhances customer service workflows for software companies

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