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Aisera

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Streamlines enterprise tasks, enhancing productivity and reducing costs.

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Project Management Business Agent Platform

Overview

Aisera is a generative AI platform for enterprise that offers AI agents to drive business value, transform experiences, increase productivity, and reduce costs.

Key Features:

  • AI Agents that Drive Business Value
  • Transform Experiences
  • Increase Productivity
  • Reduce Costs

Use Cases:

  • Revolutionize employee experience with autonomous AI agents that get work done across multiple domains such as IT, HR, Legal, Sales, Marketing, and Procurement & Supply Chain.

Benefits:

  • Enhance task accuracy with specialized agents tuned to each department’s needs
  • Reduce development times and maintenance overhead by enabling self-service user actions
  • Provide a unified interface for interacting with AI agents across the enterprise

Capabilities

  • Automates routine tasks across various departments, including HR, IT, Procurement.
  • Provides instant, personalized, and accurate responses to customer queries.
  • Orchestrates domain-specific AI agents to resolve tasks across the enterprise.
  • Predicts outages up to 48 hours in advance by analyzing incidents from ticketing systems and telemetry data.
  • Manages user access, including password resets and account unlocks.
  • Automates software provisioning for employees.
  • Streamlines employee onboarding processes.
  • Optimizes paid time off (PTO) management, including request management, approvals, and tracking.
  • Enables employees to access, update, and manage benefits information.
  • Proactively alerts procurement teams about low inventory levels and triggers reorders.
  • Automates invoice processing, including order processing, invoicing, and shipment tracking.
  • Manages customer orders, including return requests.
  • Automates appointment scheduling, rescheduling, and cancellation in healthcare settings.
  • Automates claim filing processes in insurance, including filling in necessary information.
  • Generates relevant and context-aware answers and case summaries using domain-specific LLMs.
  • Searches across various sources to extract and generate natural language responses using Retrieval Augmented Generation (RAG).
  • Executes dynamic action flows to speed up resolutions.
  • Provides agents with articles and next-best-action recommendations.
  • Identifies APIs to call and dynamically orchestrates their execution.
  • Automates and optimizes workflows by streamlining task management and orchestrating cross-functional processes.
  • Reduces repetitive tasks with case summaries, recommended actions, and AI workflow automation.
  • Provides a built-in response verification engine to eliminate hallucinations and ensure accurate answers.
  • Offers advanced personalization capabilities to enhance user engagement.

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