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All-in-one AI solution for Customer Support

Agents Customer Engagement Customer Support

Overview


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CoSupport AI is a generative AI-powered customer support platform that automates and enhances customer interactions across various channels.

Key Features:
  • Custom AI models tailored to your business
  • Omnichannel integration for seamless support
  • Non-hallucinating AI guarantee for accurate responses
  • Real-time learning and improvement
  • Human-in-the-loop option for complex queries

    Use Cases:
  • Answering product-related questions in e-commerce
  • Handling order inquiries and tracking for online retailers
  • Resolving transaction issues in financial services
  • Providing technical support for SaaS companies
  • Automating appointment scheduling in healthcare

    Benefits:
  • Increased efficiency with up to 90% resolution rates
  • Reduced ticket processing times by up to 80%
  • 24/7 availability for round-the-clock customer support
  • Improved customer satisfaction through accurate and timely responses
  • Scalable solution that grows with your business needs
  • Community

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