Floatbot automates complex business processes with intelligent conversation..

Key Features:

• Agent M is a GenAI-driven LLM or ChatGPT-based Master Agent developer framework that links custom data sources with LLMs to create multiple LLM-based Agents for natural language-based interaction with documents, data, or applications.
• Agent M offers a range of pre-defined skills that can be enabled for bots with just a few clicks, covering common use cases such as booking, ordering, scheduling, and FAQs.
• Agent M allows the creation of custom skills for bots using a simple interface, enabling the definition of intents, entities, contexts, and responses for any purpose and domain.
• Agent M serves as a smart connector for interacting with multiple applications and APIs, facilitating data exchange without manual coding.
• Agent M enables knowledge base or cognitive search-based agents that provide contextual responses to user queries by indexing, analyzing, and enriching data with AI-powered features.
• Agent M ensures intelligent conversational processes unique to enterprises, such as insurance quote-to-sales and data retrieval from FAQs or knowledgebases.
• Agent M eliminates AI hallucinations by verifying the accuracy and consistency of responses.
• Agent M offers user session management, memory modules, and orchestration across multiple LLM agents to improve latency and optimize conversational AI.
• Agent M provides a ready-made LLM Agent Store for quick integration with pre-defined agents for CRM, Calendar, and other applications.
• Agent M supports ChatGPT-4 integration, enhancing services with Generative AI capabilities without coding.

Use Cases:

• Automate customer support to improve response times and customer satisfaction.
• Enable sales teams with tools for outbound lead generation and qualification.
• Optimize knowledge bases or cognitive search to provide faster and more accurate information retrieval.
• Automate claim submissions in the insurance industry to streamline processes and reduce manual effort.
• Enhance corporate and retail banking operations with AI-driven solutions for increased efficiency.

Benefits:

• Drive efficiency by automating complex business conversations and processes, reducing the need for manual intervention.
• Cut costs by leveraging AI-driven solutions to handle routine tasks and interactions, freeing up human resources for more strategic activities.
• Amplify sales by providing sales teams with AI-powered tools for lead generation, qualification, and customer engagement.
• Improve data privacy with PII redaction and customizable data formats for secure and compliant operations.
• Enhance user experience with real-time voice and chat interactions, ensuring quick and accurate responses to customer queries.