Forethought is a platform that automates and assists in customer support, providing an autonomous and AI-driven solution.

Key Features:

SupportGPT™, a generative customer support AI that helps teams deliver a top-tier experience while reducing costs.

Autoflows, a natural language CX automation feature that eliminates the need for workflows or code.

Business Email integration for seamless communication with customers.

Use Cases:

Automating responses to common customer inquiries.

Providing personalized support to customers based on their interactions.

Analyzing customer data to improve support processes.

Benefits:

Reduces response times and improves customer satisfaction.

Increases efficiency by automating repetitive tasks.

Enhances the overall customer experience through AI-driven solutions.