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Inkeep is an AI support tool that provides an Assistant for users, Copilot for Support Teams, and Reports on content gaps.

Key Features:

Assistant for Users

Copilot for Support Team

Reports on content gaps

Use Cases:

Turn closed tickets into new content

Pinpoint where users get stuck

Generate answers based on previous tickets

Benefits:

Help users find what they need across all content sources

Provides rich citations and stays on topic

Integrates easily into docs, help center, app, and community