IntelSwift is a customer service AI tool with human decision-making capabilities.

Key Features:

• Insights Copilot for prompt-based data processing
• 24/7 availability, FAQ, human handoff, meeting schedule automation, payment gateways
• Personalized product recommendations, smart upsell & cross-sell, contact management

Use Cases:

• Enhancing the customer journey at every touchpoint
• Personalizing communications and product recommendations at scale
• Automating customer service to handle more conversations without hiring additional staff

Benefits:

• Increased productivity and efficiency
• Cost-effective solutions with flexible plans
• Real-time human handoff, AI conversation summaries, multi-language support, and omnichannel capabilities