IntelSwift is a customer service AI tool with human decision-making capabilities.

Key Features:

Insights Copilot for prompt-based data processing

24/7 availability, FAQ, human handoff, meeting schedule automation, payment gateways

Personalized product recommendations, smart upsell & cross-sell, contact management

Use Cases:

Enhancing the customer journey at every touchpoint

Personalizing communications and product recommendations at scale

Automating customer service to handle more conversations without hiring additional staff

Benefits:

Increased productivity and efficiency

Cost-effective solutions with flexible plans

Real-time human handoff, AI conversation summaries, multi-language support, and omnichannel capabilities