Fin is a breakthrough AI bot that combines an AI chatbot, help desk, and proactive support.

Key Features:

• AI-enhanced help desk for maximizing productivity
• AI chatbot that resolves 50% of customer questions instantly
• Proactive support with automated messages to reduce support volume
• Messenger and omnichannel support for delivering support where it works best
• Powerful platform that integrates automation, conversations, tickets, customer data, and reporting

Use Cases:

• Providing instant answers to customer queries
• Automating support processes to reduce workload
• Delivering support across multiple channels efficiently

Benefits:

• Increased productivity through AI-enhanced help desk
• Improved customer satisfaction with instant resolution of queries
• Reduced support volume with proactive automated messages