Fin is a breakthrough AI bot that combines an AI chatbot, help desk, and proactive support.

Key Features:

AI-enhanced help desk for maximizing productivity

AI chatbot that resolves 50% of customer questions instantly

Proactive support with automated messages to reduce support volume

Messenger and omnichannel support for delivering support where it works best

Powerful platform that integrates automation, conversations, tickets, customer data, and reporting

Use Cases:

Providing instant answers to customer queries

Automating support processes to reduce workload

Delivering support across multiple channels efficiently

Benefits:

Increased productivity through AI-enhanced help desk

Improved customer satisfaction with instant resolution of queries

Reduced support volume with proactive automated messages