Overview
Monterey AI is an AI-powered insights platform that aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to decode growth opportunities.
Key Features:AI-powered analytics for customer insights
Auto triage and classify data
Q&A and analyze data without coding
Use Cases:Discovering customer unrest or satisfaction across various channels
Grouping and routing problems to the right stakeholders
Interacting with data naturally and easily
Benefits:40 hours per month per user productivity gain
65% cost savings with automatic routing
70% faster solving inbound data requests
85+ supported languages and locales
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