Monterey AI is an AI-powered insights platform that aggregates, triages, and analyzes user feedback, tickets, conversations, surveys, and transcripts to decode growth opportunities.

Key Features:

• AI-powered analytics for customer insights
• Auto triage and classify data
• Q&A and analyze data without coding

Use Cases:

• Discovering customer unrest or satisfaction across various channels
• Grouping and routing problems to the right stakeholders
• Interacting with data naturally and easily

Benefits:

• 40 hours per month per user productivity gain
• 65% cost savings with automatic routing
• 70% faster solving inbound data requests
• 85+ supported languages and locales