Netomi AI is an AI-powered customer support tool that offers proactive and automated customer care across various channels.

Key Features:

Sanctioned Generative AI

Proactive and automated customer care

Empowered customers and agents

Seamless integration within your CX stack

Use Cases:

AI customer support integrated with messenger platforms

AI Customer Support integrated with voice functionality

AI Customer Support integrated with SMS and text messages

Benefits:

Boost in support team capacity

Resolution rate improvement

Reduction in support costs

Real-time omnichannel intelligence

Proactive, predictive, and preemptive care

Integration with business systems for end-to-end resolution