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Customer Support Platform

Agents Customer Support Customer Engagement

Overview


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Orin is a customer support platform powered by AI reps that combines ticketing, chat-widget, help center, and feedback surveys with pre-trained AI agents.

Key Features:
  • Unified ticketing system
  • AI agents for support triage
  • Managed stack for help center updates

    Use Cases:
  • Delivering consistent customer experience
  • Scaling operations for seasonal traffic spikes
  • Utilizing team's tribal knowledge

    Benefits:
  • Consolidating support stack
  • Engaging customers at one place
  • Seamless connections with existing stack
  • Community

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