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Roark is a tool suite that provides real insights for voice agents, allowing users to monitor performance, analyze sentiment, and catch issues in real time. Up and running in just minutes.

Key Features:

Real-Time Conversation Monitoring

Smart Transcription & Evaluation

Sentiment & Intent Analysis

Use Cases:

Track live voice calls and chat conversations with real-time monitoring

Automatically transcribe calls and evaluate them with pass/fail scoring system

Track customer emotions in real-time and automatically map caller intents

Benefits:

Monitor interactions, sentiment, and catch issues before they escalate

Automatically flag calls that need attention and suggest improvements

Powerful SDK for easy integration and rich real-time events and insights