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AI for delightful customer service

Agents Customer Support Customer Engagement

Overview


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Sendbird AI is an enterprise-grade AI agent platform that delivers delightful customer service.

Key Features:
  • The AI workforce humans can lean on.
  • Scale to meet any demand.
  • Deliver customer support on any channel.

    Use Cases:
  • Support customers 24/7 with AI customer service agents.
  • Build, test, and evaluate your AI workforce from one hub.
  • Boost resolution rates and reduce response times with AI agents designed for omnichannel support.

    Benefits:
  • Transparent AI auditing for full visibility into decision-making.
  • Data governance ensuring your data remains yours.
  • Enterprise support from experts in AI, machine learning, and chat integrations.
  • Community

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