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Siena AI is an autonomous AI customer service platform designed for commerce that combines human empathy and AI to transform customer experiences. It resolves issues instead of deflecting them, effortlessly manages omnichannel interactions, and understands context while remembering important details like birthdays.

Key Features:

Resolves issues instead of deflecting them

Effortless omnichannel management

Understands context and remembers important details

Use Cases:

Customer service interactions

Social media engagement

Order tracking and shipping updates

Benefits:

Faster response and resolution times

Increased customer happiness

Unified brand voice across all channels