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Embeds voice, messaging, and connectivity into applications via APIs.

Agent Platform

Overview

Telnyx offers a comprehensive suite of real-time communication services, acting as a Communications Platform as a Service (CPaaS) provider. It empowers businesses to embed voice, messaging, and connectivity features into their applications through robust APIs, leveraging a private, secure IP network for enhanced quality and reliability.

Key Features:

  • Voice and Messaging Capabilities: Includes SMS API, MMS API, Voice API, SIP Trunking, and WebRTC Voice.
  • Global Connectivity: Offers global numbers, toll-free numbers, and wireless solutions.
  • Advanced APIs and Integrations: Supports enterprise integrations with platforms like Microsoft Teams and Zoom Phone.

Use Cases:

  • Contact Center Solutions: Enhances customer service with AI-powered voice assistants.
  • Call Tracking Platforms: Supports integration for tracking and analytics.
  • Secure IoT Applications: Enables secure communication for IoT devices.

Benefits:

  • High Scalability and Reliability: Offers industry-leading uptime and reduced latency through its private IP network.
  • Comprehensive Security: Protects customer data from malicious threats with a secure network.
  • Customizable Solutions: Provides granular control through APIs for tailored communication workflows.

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