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Bluejay

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Automate AI voice agent testing with real-world simulations for reliability

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Agents Testing QA

Overview

Bluejay provides end-to-end testing for AI voice agents through real-world simulations, enabling teams to stress-test their agents with ease.

Key Features:

  • Auto-generated scenarios
  • A/B testing and red teaming
  • Multilingual and accents support
  • System observability
  • Robust technical evaluations

Use Cases:

  • Testing AI agents before deployment
  • Identifying vulnerabilities in agent performance
  • Improving user experience through real-time insights
  • Automating daily updates for team collaboration
  • Enhancing agent reliability and accountability

Benefits:

  • Increased testing efficiency
  • Reduced manual testing efforts
  • Improved agent performance metrics
  • Enhanced trust in AI interactions
  • Faster deployment cycles

Capabilities

  • Learns an agent's goals and behavior to build targeted test coverage for voice and text agents
  • Generates large-scale synthetic “digital human” customers with language, accent, and emotion variation
  • Auto-creates diverse real-world scenarios (orders, appointments, refunds, claims, security checks)
  • Executes thousands of simulated interactions to compress a month of customers into minutes
  • Runs A/B comparisons and adversarial (red-team) stress tests across agent versions
  • Collects quantitative telemetry: latency, success rate, transfer-to-human rate, hallucination rate, duration
  • Surfaces real-time dashboards, edge-case breakdowns, and exportable QA reports
  • Provides a conversational “Ask Bluejay AI Anything” UI to query test results and incidents
  • Sends automated performance alerts and daily updates to Slack, Microsoft Teams, or similar tools
  • Offers production observability (Skywatch) to analyze live calls, failures, and regressions
  • Outputs actionable QA artifacts: bug lists, ranked behavioral metrics, remediation guidance
  • Supports continuous test→iterate cycles allowing teams to re-run suites and validate fixes

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