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Candytrail is an AI-powered platform that captures and analyzes in-person sales conversations to enhance coaching and improve team performance.
Key Features:
- Automatic recording and transcription
- AI-driven coaching insights
- Remote team management
- Performance analytics
- Virtual ridealongs
Use Cases:
- Training sales representatives
- Coaching during in-person visits
- Analyzing customer interactions
- Improving sales strategies
- Managing teams remotely
Benefits:
- Increased close rates
- Time savings for managers
- Enhanced team performance
- Data-driven training
- Improved customer engagement
Capabilities
- Captures audio of in-person sales visits automatically
- Records and stores visit audio recordings for later review
- Transcribes recorded in-person conversations into text transcripts
- Analyzes conversations with AI to surface winning talk tracks and objections
- Generates transcripts, summaries, interaction breakdowns, and analytics per visit
- Delivers timestamped feedback and auto-coaching tips to reps' phones in real time
- Provides reviewable virtual ridealongs with highlights, manager comments, and timestamps
- Scores conversations and links conversation patterns with deal outcomes (team analytics)
- Runs web-crawling agents to discover high-intent leads and curate buyer lists
- Generates personalized, ready-to-send outreach emails for surfaced leads
- Enables managers to review, comment on, and highlight moments within visits
- No public API, SDK, CRM, or messenger integration documentation published on site
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