1. Home icon Home Chevron right icon
  2. agents Chevron right
  3. GigaML
GigaML screenshot

GigaML

Visit site External link icon

Transform customer experiences by eliminating hold times.

badge iconContact for Pricing
Agents Customer Engagement Customer Support

Overview

GigaML is an AI product that transforms customer experiences by eliminating hold times, streamlining operations, and scaling effortlessly.

Key Features:

  • Zero Hold Time Support
  • Effortless Real-Time, Natural Responses
  • Contextual Understanding with High-level Reasoning

Use Cases:

  • E-commerce and Retail
  • Financial Services
  • Insurance

Benefits:

  • 24/7 Availability without Burnout
  • Support Automation
  • Customize Support Policies

Capabilities

  • Automates customer support workflows to streamline operations
  • Resolves routine customer inquiries autonomously, reducing workload on human agents
  • Delivers human-like conversational AI through advanced Voice AI models
  • Fine-tunes and deploys open-source Large Language Models (LLMs) for enterprise applications
  • Simplifies the deployment of LLMs through APIs with pre-training and customization options
  • Offers secure on-premise deployment of AI models
  • Enhances customer engagement with real-time, accurate responses
  • Integrates with business tools and systems to support seamless operations
  • Configures and enforces customer support policies for industry-specific use cases
  • Manages high volumes of inquiries during peak periods to improve resolution times
  • Reduces operational costs by optimizing support workflows
  • Provides actionable insights by analyzing customer support interactions

Community

Add your comments

0/2000