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Moveworks

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Streamlines enterprise workflows and automates repetitive tasks.

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Overview

Moveworks is an advanced AI platform designed to empower your entire workforce by finding answers, automating tasks, boosting productivity, and building AI agents.

Key Features:

  • Moveworks AI Assistant finds answers and automates tasks across your tech stack using multiple LLMs and hundreds of out-of-the-box integrations and plugins.
  • The platform accelerates workflows for all enterprise teams in over 100 languages, providing advanced agentic AI support.
  • Moveworks ensures the highest trust and security standards, being the only agentic AI platform in the FedRAMP® Marketplace.

Benefits:

  • Moveworks significantly reduces support resolution time, as demonstrated by Leidos, which saw a drop from 47 hours to 15 minutes.
  • The platform achieves a 96% accuracy in ticket routing, as evidenced by Equinix, cutting ticket lifespan by a third.
  • More than 25,000 AkzoNobel employees actively use Moveworks, leveraging its capabilities across 150 countries.

Use Cases:

  • IT teams can troubleshoot issues, provision software, and triage incoming tickets efficiently with Moveworks.
  • HR departments can check PTO balances, submit or process PTO requests, and generate PTO emails seamlessly.
  • Sales teams can find prospect information instantly, generate follow-up emails, and close deals faster with auto alerts.

Capabilities

  • Resolves IT tickets efficiently and accurately
  • Automates HR inquiries and administrative tasks
  • Triages and routes support requests to appropriate teams
  • Builds and customizes AI agents tailored to organizational workflows
  • Integrates seamlessly with business platforms like Salesforce and ServiceNow
  • Provisions cloud resources and software via automated workflows
  • Schedules interviews and manages candidate interactions
  • Simplifies and streamlines PTO request processes
  • Provides multilingual support and real-time translations for global operations
  • Utilizes knowledge base articles for issue resolution and information dissemination
  • Automates repetitive tasks across IT and HR departments
  • Enhances security compliance through FedRAMP readiness
  • Optimizes productivity by automating workflows across enterprise systems

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