Overview
Pearl is an AI-driven phone agent that can handle sales and support interactions with customers.
Key Features:
- Scalable Adaptability for Natural Conversations
- Voice & Personality Customization
- Automated Actions in Real-Time
Use Cases:
- Sales interactions
- Support interactions
- Inbound and outbound communications
Benefits:
- Industry-specific responses
- Enhanced user engagement
- Actionable insights for engagement strategy refining
Capabilities
- Automates customer phone and voice interactions
- Manages inbound and outbound calls
- Qualifies potential customers for programs such as debt relief
- Schedules appointments and consultations
- Handles customer objections during calls
- Sends automated follow-up emails
- Integrates with platforms like Google, Slack, Salesforce, and Shopify
- Tags calls with key insights such as lead interest and complaints
- Sends real-time alerts via Slack, email, or CRM
- Tracks call data and measures success rates
- Provides call transcripts and recordings
- Learns from every call to refine responses and understanding
- Detects user emotions
- Manages leads dynamically
- Personalizes customer interactions
- Controls browsers and interacts with web applications (Pearl 3.0 Browser Agent)
- Offers multi-language support
Add your comments