Parahelp is an AI support agent built for fast-moving software companies, designed to resolve support tickets end-to-end. It generates and executes contextual resolution plans, automating support processes.

Key Features:

• Generates and executes Real-Time Resolution Plans.
• Intelligently retrieves context from ticketing systems and knowledge sources.
• Executes actions via connected tools for tasks like refunds or subscription transfers.
• Seamlessly transfers tickets to human agents based on confidence levels.
• Offers rapid setup, deployable in one day without engineers or workflows.
• Managed through a chat interface with AI Ask, AI Research, AI Configure, and AI Test capabilities.

Use Cases:

• Automating common support flows such as refunds, password resets, and technical troubleshooting.
• Scaling customer support operations for fast-growing software and AI companies.
• Improving efficiency for customer support teams.

Benefits:

• Reliable end-to-end resolution of support tickets.
• Increased agent efficiency and productivity.
• Quick deployment and integration into existing systems.
• Consistent and accurate responses to customer inquiries.