Overview
Resolve AI is an AI agent that serves as your AI Production Engineer, handling alerts, root cause analysis, incident resolution, and making on-call duties stress-free.
Key Features:
- Automates root cause analysis and incident response
- Reduces alert fatigue and escalations
- Connects with all production tools and understands code
Use Cases:
- Increasing uptime and reducing MTTR
- Preventing burnout and saving time for on-call engineers
- Autonomously handling alerts and performing root cause analysis
Benefits:
- Reduces MTTR by up to 80%
- Saves up to 20 hours per on-call engineer per week
- Secure and compliant with enterprise standards
Capabilities
- Automates incident troubleshooting across incident management, cloud operations, security engineering, compliance, and cost management
- Automates the resolution of alerts and incidents, aiming for 80%+ resolution without human involvement
- Maps and maintains a complete knowledge graph of production environments without upfront training
- Integrates with various tool categories such as metrics, logs, traces, and infrastructure
- Connects with vendor-specific products like Prometheus, Splunk, GCP, AWS, and Azure
- Adapts to changing operational behavior and learns from new situations
- Determines causality by removing noise from unrelated behaviors
- Performs complex actions using tools, such as loading dashboards, paging on-callers, and applying scaling or configuration changes
- Generates on-the-fly UI for each incident and task
- Provides visualizations and insights tailored to specific situations
- Integrates with communication tools like Slack
- Analyzes data from logs, metrics, and monitoring tools in real-time to pinpoint root causes
- Identifies and resolves critical issues autonomously
- Employs specialized agents with composable capabilities
- Retains and evolves institutional knowledge, ensuring teams have up-to-date information
- Deploys investigation agents that follow consistent workflows
- Analyzes patterns in metrics, logs, and system behavior to identify potential issues before they become incidents
- Reduces MTTR (Mean Time to Resolve) by 5x and increases on-call developer productivity by 75%
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