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Resolve

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Streamlines incident resolution and automates root cause analysis.

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Agents DevOps Developer

Overview

Resolve AI is an AI agent that serves as your AI Production Engineer, handling alerts, root cause analysis, incident resolution, and making on-call duties stress-free.

Key Features:

  • Automates root cause analysis and incident response
  • Reduces alert fatigue and escalations
  • Connects with all production tools and understands code

Use Cases:

  • Increasing uptime and reducing MTTR
  • Preventing burnout and saving time for on-call engineers
  • Autonomously handling alerts and performing root cause analysis

Benefits:

  • Reduces MTTR by up to 80%
  • Saves up to 20 hours per on-call engineer per week
  • Secure and compliant with enterprise standards

Capabilities

  • Automates incident troubleshooting across incident management, cloud operations, security engineering, compliance, and cost management
  • Automates the resolution of alerts and incidents, aiming for 80%+ resolution without human involvement
  • Maps and maintains a complete knowledge graph of production environments without upfront training
  • Integrates with various tool categories such as metrics, logs, traces, and infrastructure
  • Connects with vendor-specific products like Prometheus, Splunk, GCP, AWS, and Azure
  • Adapts to changing operational behavior and learns from new situations
  • Determines causality by removing noise from unrelated behaviors
  • Performs complex actions using tools, such as loading dashboards, paging on-callers, and applying scaling or configuration changes
  • Generates on-the-fly UI for each incident and task
  • Provides visualizations and insights tailored to specific situations
  • Integrates with communication tools like Slack
  • Analyzes data from logs, metrics, and monitoring tools in real-time to pinpoint root causes
  • Identifies and resolves critical issues autonomously
  • Employs specialized agents with composable capabilities
  • Retains and evolves institutional knowledge, ensuring teams have up-to-date information
  • Deploys investigation agents that follow consistent workflows
  • Analyzes patterns in metrics, logs, and system behavior to identify potential issues before they become incidents
  • Reduces MTTR (Mean Time to Resolve) by 5x and increases on-call developer productivity by 75%

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