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Robylon

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AI customer service & support

Free
Paid |
$$$
Agents Customer Support Sales Productivity

Overview

Robylon provides AI agents and expert human support to resolve 100% of customer queries, aiming for 90% faster resolution and 30% cost savings, offering scalable and effortless service.

Key Features:

  • 99% Accuracy from Day 1 with human oversight and auto-correcting LLM audits.
  • 90% Faster Deployment, live in 7 days, pre-trained on 10M+ queries.
  • Flexible updates to responses, workflows, or integrations in minutes.
  • Pay only for resolutions with transparent, per-query pricing, leading to 30%+ savings.
  • Integrates with 40+ tools.
  • Handles tickets via Email and automates web & in-app chat.

Use Cases:

  • Brands and E-commerce Companies: Returns & Refunds (integrates with CRM and inventory systems).
  • All Companies: Personalized Product Suggestions (based on customer preferences, purchase history, browsing behavior).
  • SaaS Companies: Subscription & Billing Support (automates inquiries, management, payment status checks).
  • All Companies: Resolve Payment Problems Instantly (troubleshoot failed payments, update methods, confirm transactions).
  • Logistics: Track deliveries, automate shipment queries.
  • Fintech: Resolve card issues and payment disputes.
  • Gaming: Support login issues, purchases & bans.
  • Crypto: Answer wallet, KYC & token-related queries.

Benefits:

  • Resolve 100% of customer queries.
  • 90% faster support.
  • 30% cost savings.
  • Scalable and effortless service.
  • 99% accuracy from day one.
  • 90% faster deployment.
  • 100% less drama in deployment.
  • No weird contracts or user licenses.
  • 43% fewer repeat inquiries.
  • 90% average CSAT.
  • 93% improvement in resolution time.

Capabilities

  • Resolves 100% of customer queries through AI and human collaboration
  • Accelerates customer support resolution by 90% and reduces operational costs by 30%
  • Integrates seamlessly with over 40 communication and support platforms, including WhatsApp, Telegram, Gmail, Discord, Zoho, Intercom, Freshdesk, and Zendesk
  • Automates email ticket handling with AI-generated responses
  • Manages web and in-app chat support autonomously
  • Deploys customized AI agents within 7 days, leveraging pre-trained models from over 10 million queries
  • Ensures 99% accuracy from deployment through 24/7 human oversight and auto-correcting LLM audits
  • Facilitates real-time updates to response workflows and system integrations
  • Optimizes cost efficiency through a per-query pricing model, billing only for resolved inquiries
  • Reduces repeat customer inquiries by 43% and improves customer satisfaction (CSAT) to 90%
  • Enhances resolution time by 93%
  • Provides specialized support for e-commerce (returns, refunds), SaaS (billing, subscriptions), fintech (payments, disputes), gaming (login, purchases), logistics (delivery tracking), and crypto (wallet, KYC)
  • Improves loan collections by 25% and reduces associated costs by 30% using AI voice agents
  • Maintains compliance with SOC2, GDPR, and HIPAA standards

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