Torq Socrates is an AI SOC analyst designed for autonomous contextual alert triage, incident investigation, and response. It enhances the performance of tier-1 analysts and supports comprehensive investigations of alerts.

Key Features:

• Torq Socrates accelerates analyst response times by summarizing case data, status, or historical findings, allowing for quicker decision-making.
• It enables users to chat with Socrates to enrich cases with additional triage and investigation, providing deeper insights into security incidents.
• Socrates delivers immediate insights and simplifies complex cases by converting natural language queries into actionable data, making it easier for analysts to understand and act on information.

Benefits:

• Automates the entire case management lifecycle from investigation to response, significantly reducing the workload on human analysts.
• Analyzes SOC-defined remediation runbooks and follows explicit threat remediation instructions, ensuring consistent and effective threat management.
• Intelligently assigns critical cases requiring human decisions to the appropriate analyst, optimizing resource allocation and response efficiency.

Use Cases:

• Enhances the capabilities of all analysts, enabling even tier-1 team members to achieve machine speed response, thus improving overall SOC performance.
• Augments analyst expertise while supporting ongoing learning and skills development, fostering a more knowledgeable and capable security team.
• Uses natural language to trigger complex response workflows built on Torq’s Hyperautomation platform, streamlining operations and reducing manual intervention.