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Telli

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Automate customer interactions and boost engagement effortlessly.

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Overview

telli is an AI-powered call operations platform that enables human-like conversations across phone, SMS, and WhatsApp to qualify leads, book appointments, and drive customer engagement at scale.

Key Features:

  • AI agents for lead qualification, appointment booking, and customer engagement
  • Branded caller ID and smart dialing to increase pickup rates
  • Real-time call monitoring, transcription, sentiment analysis, and outcome tracking

Use Cases:

  • Qualify and convert leads through natural voice conversations
  • Automate appointment scheduling across time zones
  • Recover lost revenue through re-engagement and follow-ups

Benefits:

  • Boost conversion and booking rates through personalized AI interactions
  • Enhance operational efficiency with end-to-end task automation
  • Gain insights at scale with advanced analytics on every conversation

Capabilities

  • Automates outbound calls and customer interactions.
  • Qualifies leads through phone and messaging, increasing conversion rates.
  • Books appointments across different time zones, improving booking rates.
  • Engages with customers throughout the buying journey, recovering revenue.
  • Reaches customers and facilitates handoff to human agents, reducing time to first call.
  • Personalizes calls and speaks in multiple languages and accents.
  • Analyzes calls at scale, tracking sentiment and conversation topics.
  • Transcribes and summarizes calls for actionable insights.
  • Integrates with CRM systems for seamless operations.
  • Engages customers through email, SMS, and WhatsApp.
  • Implements branded caller ID, smart dialing strategy, dynamic number rotation, and automatic callback to increase pickup rates.

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