Overview
telli is an AI-powered call operations platform that enables human-like conversations across phone, SMS, and WhatsApp to qualify leads, book appointments, and drive customer engagement at scale.
Key Features:
- AI agents for lead qualification, appointment booking, and customer engagement
- Branded caller ID and smart dialing to increase pickup rates
- Real-time call monitoring, transcription, sentiment analysis, and outcome tracking
Use Cases:
- Qualify and convert leads through natural voice conversations
- Automate appointment scheduling across time zones
- Recover lost revenue through re-engagement and follow-ups
Benefits:
- Boost conversion and booking rates through personalized AI interactions
- Enhance operational efficiency with end-to-end task automation
- Gain insights at scale with advanced analytics on every conversation
Capabilities
- Automates outbound calls and customer interactions.
- Qualifies leads through phone and messaging, increasing conversion rates.
- Books appointments across different time zones, improving booking rates.
- Engages with customers throughout the buying journey, recovering revenue.
- Reaches customers and facilitates handoff to human agents, reducing time to first call.
- Personalizes calls and speaks in multiple languages and accents.
- Analyzes calls at scale, tracking sentiment and conversation topics.
- Transcribes and summarizes calls for actionable insights.
- Integrates with CRM systems for seamless operations.
- Engages customers through email, SMS, and WhatsApp.
- Implements branded caller ID, smart dialing strategy, dynamic number rotation, and automatic callback to increase pickup rates.
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