Overview
Virtuans is an AI Revenue Engine that utilizes autonomous AI agents to convert inbound leads into revenue. These agents operate 24/7, handling inquiries across multiple communication channels such as WhatsApp, Instagram, web chat, and phone.
Key Features:
- Capture & Engage Every Lead - 24/7: Manages customer interactions instantly, including booking appointments, answering questions, and handling changes across all channels.
- Capture 100% of leads: Handles leads from all channels without supervision.
- Immediate response, 24/7: Instantly assists customers with any query, simple or complex.
- Book meetings with zero human effort: Automatically schedules meetings in CRM with notes.
- Data Access: Connects to CRM, databases, and internal systems for instant access to customer data and product information.
- Automation: Performs actions like scheduling meetings, sending reminders, creating leads, and performing follow-ups across business tools.
- Channels: Deploys AI agents across WhatsApp, Facebook, Instagram, LinkedIn, and web widgets simultaneously.
- Workflow: Uses @AI commands to assign tasks such as sending proposals, setting up follow-up meetings, or calling customers.
- Web Agent Enhancement (Agentic Interactive Intelligence): Proactively engages visitors at the right moment.
- Behavioral Intelligence: Analyzes visitor actions, time spent, and engagement patterns to understand intent.
- Perfect Timing: Delivers contextual suggestions when prospects are most likely to convert.
- Seamless Conversion: Transitions from behavioral insights to sales conversations and meeting scheduling.
- Omnichannel: One AI agent handles all customer conversations across various platforms for a unified experience.
- Sales Automation: Manages the entire sales process automatically, from lead qualification to meeting scheduling and follow-ups.
- Smart Handoffs: Transfers qualified leads to human teams with complete conversation context.
Use Cases:
- Handling inbound inquiries via WhatsApp, Instagram, Messenger, and web widgets.
- Booking appointments and scheduling meetings.
- Answering customer questions and handling changes.
- Qualifying leads automatically.
- Automating customer support inquiries (up to 80%).
- Boosting sales through AI agent interactions.
- Managing the entire sales process from lead qualification to follow-ups.
Benefits:
- Converts every inbound lead into revenue.
- Allows human teams to focus only on closing deals.
- Ensures 100% lead capture.
- Provides immediate, 24/7 customer assistance.
- Reduces human effort in scheduling meetings.
- Provides instant access to customer data and product information.
- Automates various business actions and workflows.
- Enables simultaneous deployment across multiple communication channels.
- Proactively engages website visitors.
- Optimizes conversion through behavioral intelligence and perfect timing.
- Unlocks the power of AI Agents for growth.
- Provides a unified customer experience across all touchpoints.
- Manages the entire sales process autonomously.
- Facilitates seamless collaboration between AI and human teams.
- Autonomously handles demand and optimizes revenue.
- Personalizes every customer interaction.
Capabilities
- Manages inbound leads across multiple channels including WhatsApp, Instagram, web chat, and phone inquiries 24/7
- Captures 100% of leads from all channels without human supervision
- Provides immediate responses to customer queries, both simple and complex, 24/7
- Automates meeting scheduling directly into CRM systems, including notes for sales teams
- Accesses and utilizes knowledge bases, CRM, databases, and internal systems for instant access to customer data and product information
- Performs automated actions such as scheduling meetings, sending reminders, creating leads, and conducting follow-ups across various business tools
- Deploys AI agents simultaneously across WhatsApp, Facebook, Instagram, LinkedIn, and web widgets
- Assigns tasks using @AI commands, including sending proposals, setting up follow-up meetings, and calling customers
- Proactively engages website visitors based on behavioral intelligence
- Analyzes visitor actions, time spent, and engagement patterns to understand user intent
- Delivers contextual suggestions to prospects at optimal conversion moments (e.g., on pricing pages, during feature exploration)
- Transitions seamlessly from behavioral insights to full sales conversations and meeting scheduling
- Integrates with various platforms for omnichannel communication, including WhatsApp, Instagram, Facebook, LinkedIn, and web widgets
- Manages the entire sales process automatically, from lead qualification to meeting scheduling and follow-ups
- Facilitates smart handoffs of qualified leads to human teams with complete conversation context
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