1. Home icon Home Chevron right icon
  2. agents Chevron right
  3. Xurrent
Xurrent screenshot

Xurrent

Visit site External link icon

Streamline IT operations with instant, automated resolutions.

Contact for Pricing
Agents Customer Support Sales

Overview

Xurrent Sera AI is a comprehensive AI solution for modern enterprises. It aims to enhance IT operations by automating workflows and providing 24/7 virtual support.

Key Features:

  • AI-powered automation for instant service request resolution
  • Always-on virtual support for continuous assistance
  • Scalable knowledge base with real-time updates
  • Low-code tools for easy customization
  • Multi-tenant SaaS model for maintenance-free operation
  • Integration capabilities with any API

Use Cases:

  • IT Service Management with sub-350ms response times
  • IT Operations Management for seamless, proactive systems
  • Managed Service Provider streamlining for increased revenue
  • Enterprise Service Management for unified operations
  • Cross-functional team collaboration without bottlenecks

Benefits:

  • Improves productivity by up to 70% with AI automation
  • Reduces operational costs and scales effortlessly
  • Ensures data security with AWS Bedrock and C5 certification
  • Provides full ITIL support and compliance certifications
  • Enhances customer satisfaction with faster service delivery

Capabilities

  • Classifies and resolves service requests using AI-powered automation
  • Handles inquiries and suggests solutions with virtual agents
  • Escalates tickets automatically through virtual support
  • Creates and updates knowledge base articles using AI
  • Automates ITSM workflows to improve productivity
  • Integrates with any API for extensibility
  • Automates IT operations management responses
  • Streamlines client onboarding and service delivery for MSPs
  • Unifies operations across IT, HR, Sales, and Finance
  • Supports ITIL with full compliance and certifications
  • Provides sub-350ms response times for ITSM
  • Uses AWS Bedrock for security and encryption

Community

Add your comments

0/2000